Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Chewie AI, Inc. ("Chewie," "we," "us," or "our") governing your access to and use of the Chewie Medical AI API platform, including our website at chewie.care, APIs, documentation, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Services under applicable laws
• If acting on behalf of an organization, have authority to bind that organization to these Terms

3. Account Registration

Chewie is invite-only. Access is granted by approved email invitation, and you sign in with a single-use magic link sent to that address. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials and API keys
• Immediately notify us of any unauthorized access or security breaches
• Accept responsibility for all activities under your account
• Not share, sell, or transfer your account or API keys to third parties

4. API Usage and Restrictions

4.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our API for:

• Developing and operating applications that integrate with our Services
• Obtaining medical AI inference for healthcare-related applications
• Internal testing and development purposes

4.2 Prohibited Uses

You agree NOT to:

• Use the Services for any unlawful purpose or in violation of any laws
• Attempt to reverse engineer, decompile, or extract our models or algorithms
• Use the Services to develop competing AI models or services
• Exceed rate limits or attempt to circumvent usage restrictions
• Share API keys or allow unauthorized access to your account
• Submit malicious, fraudulent, or harmful content
• Use the Services to harm, harass, or discriminate against individuals
• Misrepresent AI-generated outputs as human-generated medical advice
• Use the Services as a substitute for professional medical judgment
• Resell or redistribute API access without authorization
• Interfere with or disrupt the Services or servers
• Scrape, data mine, or extract data from the Services

4.3 Rate Limits and Quotas

Your use of the API is subject to rate limits and monthly quotas based on your subscription plan. Exceeding these limits may result in temporary throttling, service suspension, or additional charges.

5. Medical AI Disclaimer

• Always seek the advice of qualified healthcare providers for medical questions
• Never disregard professional medical advice based on AI-generated content
• In emergencies, contact emergency services immediately
• The API is intended to assist, not replace, clinical decision-making
• You are responsible for validating AI outputs before clinical use
• We do not guarantee the accuracy, completeness, or timeliness of medical information

6. Fees and Payment

6.1 Pricing

Certain features require paid subscriptions. Current pricing is available on our website. We reserve the right to modify pricing with 30 days' notice.

6.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for applicable fees
• Failure to pay may result in service suspension

6.3 Free Tier

We offer a free tier with limited API credits. Free tier availability and limits are subject to change at our discretion.

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, models, algorithms, designs, trademarks, and content, are owned by Chewie and protected by intellectual property laws. Nothing in these Terms grants you ownership rights to our intellectual property.

7.2 Your Content

You retain ownership of content you submit to the API. By using the Services, you grant us a limited license to process your content solely to provide the Services. We do not use your content to train our models.

7.3 API Outputs

Subject to these Terms and your compliance, you may use API outputs in your applications. You are responsible for ensuring appropriate use of outputs.

8. Data Protection

Your use of the Services is also governed by our Privacy Policy. You agree to:

• Comply with all applicable data protection laws
• Obtain necessary consents before submitting personal data
• Implement appropriate security measures in your applications
• Not submit data that violates third-party privacy rights

9. Service Availability

We strive for high availability but do not guarantee uninterrupted access. We may:

• Perform scheduled maintenance with reasonable notice
• Make emergency changes to address security or performance issues
• Modify, suspend, or discontinue features at our discretion
• Experience downtime due to factors beyond our control

10. Limitation of Liability

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

12. Indemnification

You agree to indemnify, defend, and hold harmless Chewie and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your applications that integrate with our API
• Any medical or healthcare decisions based on API outputs

13. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access immediately if you violate these Terms. Upon termination:

• Your right to use the Services ceases immediately
• Outstanding fees remain payable
• Provisions intended to survive termination shall remain in effect
• We may delete your account data after a reasonable period

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property matters.

15. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or through the Services. Continued use after changes constitutes acceptance. If you disagree with changes, you must stop using the Services.

16. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Chewie
• Severability: If any provision is unenforceable, others remain in effect
• Waiver: Failure to enforce a provision is not a waiver
• Assignment: You may not assign these Terms without our consent
• Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control

17. Contact Information

For questions about these Terms, please contact us at: